Overview

My Contributions

DIDI Delivery App is for DiDi Food delivery service with 1M+ downloads, available in Mexico, Brazil, etc. DiDi Food delivery service connects couriers with stores and customers, allowing couriers to earn a great income in three easy steps: accept the order, pick it up, and deliver it!

- Redesigned the sidebar of DIDI Delivery App. Made overall style changes to the sidebar, including sidebar structure adjustments, icon redesign, font size and spacing changes, etc.
- Analyzed user data, conducted competitive analytics.

Service

To Customer / Driver
Food delivery

Role

UX Designer
UX Research

Tools

Sketch
PS

Challenges I Overcame

Worked with the colleagues from defferent department

During my internship, I worked with a big team together to improve the product. In my daily work, in addition to UX designers, I usually need to communicate with people form other department like product managers, UX researchers and software engineers. Cooperation is difficult at the beginning because I didn't know what other departments needed and what information needed to be conveyed when we had a meeting. After getting familiar with the role and works of other departments and communicating with my mentor, I was gradually able to take charge of a project with other department.

Simultaneously do multiple tasks

Not just being responsible for some UX design tasks at once, other related tasks, such as competitive analytics, user report analysis, offline research, also need to be completed at the same time. My approach of multitasking was to prioritize my work, and work on it according to the priority and the deadline I discussed with the team.

The most attractive part

During my internship in DiDi, I participated in an interesting user experience research. As a delivery driver, I experienced the daily life of a driver at first-hand. In-depth knew about the interactive experience and problems between the food delivery App and the driver. That day, I became a user of the product, think from the perspective of real users, and solve problems for them. I think that's the charming and important part of the user experience.